To request service from our 24 hour patrol staff, please call 949/786-1800 and ask for the Dispatcher on duty.  In an emergency, please do not hesitate to contact the Irvine Police Department at 949/724-7200 or call 911.

The facility patrol section is a division of the Community Relations Department, which is directed by Matt Sills, Community Relations Manager.  Mr. Sills can be reached at  or at 949/786-1800, ext. 119.  For a complete list of contact information for our facility patrol staff, please click here.

The Woodbridge Village Association offers an in-house patrol service tasked with enforcing Rules and Regulations in the pool and park facilities, vehicle, sign and animal rules enforcement and safety inspections of the facilities.  These staff members are within our Community Services division and are known as Facility Inspectors.  Facility Inspectors patrol the facilities round the clock, rain or shine.  Facility Inspectors are supported by a Dispatcher in the office who is responsible for supervision of our patrol staff, coordinating responses to service requests and making decisions on rule enforcement matters.  Field Coordinators supervise the Facility Inspectors and Dispatchers.  Our Field Coordinators are Eric Garcia, Day Field Coordinator, and Gabrielle Minor, Swing Field Coordinator.

Please note that our Facility Inspectors are trained to conduct facility identification card checks in our pool facilities frequently.  When using the pool, you may be asked by an Inspector to show your card so he or she can verify that you are a member, that you are authorized to be in possession of the card and that you do not have more than the maximum number of guests with you.  When asked, please present your card for a very quick and courteous review by our staff member.  These card inspections are conducted to ensure that our private facilities are being used by residents and authorized guests only.

Below we have provided links to some of the Rules and Regulations enforced by our facility patrol staff.

Animal Control
Recreation Facilities
Signs
Vehicles
RV Parking Regulations

To learn more about our Rules and Regulations, the responsibilities of our Facility Inspectors and other information, please visit our Frequently Asked Questions page.